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Introduction to Project Quality Management; Project Quality Initiation; Project Quality Planning; Project Quality Assurance; Project Quality Control; Project Quality Closure; Summary and Challenges; Appendix A. Project Quality Participant Empowerment Readiness Assessment (PERA); Appendix B. Ethical Work Culture Assessment (EWCA) Excerpted from Managing Project Quality by Timothy J. Kloppenborg, Joseph A. Petrick All rights reserved by the original copyright owners. Excerpts are provided for display purposes only and may not be reproduced, reprinted or distributed without the written permission of the publisher.